Are there refunds on digi stamps?
Because of the digi stamp being a digital product, there are no refunds. But if you have any problems with the download, please contact us.
Will my ink smear when I color the image?
If you are using a laser printer the ink will not smear, even with Copic (alcohol makers) or water colored pencils. If you are using an ink-jet printer, it is a water-base ink and might run with coloring. You might want to try to heat set the ink with a heat gun.
How do I edit my digi stamp?
Most computers come with some sort of photo program that you can use. You can also use a WORD document and insert the image to resize it and print it out. If you don’t have any of these programs, you can download paint from paint.net: http://www.getpaint.net/download.html
Do I need anything other than a computer?
Yes, a printer.
Can I re-sell the digi stamp or sell a printout?
We ask that you don’t, we are selling this image to you. If our images are given away and don’t sell them, we can’t keep our store open. Thank you for being honest.
What if there is a problem with the download?
Don’t worry, just email us at: firstname.lastname@example.org
Do they work on a PC and a Mac?
Yes, the digi stamps are in a high-resolution transparent PNG file that Mac and PC uses.
What are digital (digi) stamps?
A digi stamp is an image of a stamp that you can download onto your computer where you can change the size or mirror (flip) the image and print it. You can print it out on copy paper or card stock, color the image then cut it out.
Can I use any cleaner on the clear stamps?
No, you shouldn’t use any solvent cleaner on them.
Does clear stamps need extra material to cling to the acrylic block?
No, the silicon and vinyl that the stamp is made from clings to the block.
What happens if the stamp does not stick to the acrylic block any more?
Wash the acrylic block with soap and water. The oils off of your hands might keep the stamp from sticking.
Will the image come off of the cling foam?
Only if you use a solvent cleaner. Keeping it attached to the acrylic block will help with the cleaning.
Does the cling foam need extra clear vinyl?
No, our cling foam clings right to the acrylic block.
How durable is the red rubber?
It is very durable and will last years if kept in good condition. I have stamps that are 35 years old that I still stamp with. Red rubber can withstand high heat, unlike other kinds of stamps. This is the same rubber that is used in your tires.
Can I use all crafts ink on the rubber?
Yes, unlike some of the other stamps on the market that have problems with ink transfer, the rubber excepts all inks.
Why do my old stamps stamp better than a new stamp?
New stamps might still have some release left on the rubber. There is a thin coat of release on the raw rubber so it comes off of the plates after they are heat pressed. You can clean this off with a toothbrush and stamp cleaner or on a stamp cleaning pad.
Does ink stain on my rubber stamp hurt the stamp?
No. There are some inks that are made to adhere to non-porous surfaces like your rubber, such as StazOn ink. And there are cleaners for these inks. Your stamp does not get damaged in any way from ink stain.
How do I clean my rubber stamp?
Do NOT clean your rubber stamps with any cleaner that has a degreaser in it such as dish soap or kitchen cleaner. A stamp cleaner is the best to clean your rubber stamps since many have a rubber conditioner in them.
What are our privacy policies?
All personal information that we receive will be kept only by us and never shared or sold to anyone. We use the information to process and fill your order. Phone numbers and email addresses are needed to contact the customer when order is shipped and if any questions come up.